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Once orders are shipped you will receive an email with your tracking information. Orders ship 2-3 days after placing an order. Track your order using the Trackdog website and your tracking number for the most accurate updates on your order.

Once your package reaches the US and completes customs clearance you may request your domestic tracking information by submitting a request form to customer service.

If you did not receive a shipment confirmation please check your spam, promotional, and social folders. you may also try searching Chiggate in your inbox. If you still cannot find your tracking number please email customer service.